Terms and Conditions:
A Credit Card Guarantee is required at booking. A 48 hour Cancellation Policy applies to bookings of up to 5 persons, and 7 days for Group Bookings of 6 or more. Any cancellation within the Cancellation Time of your booking may attract the Cancellation charge of $60 per person. Please advise if there are any special dietary requirements. Should your plans change, kindly contact us at [email protected]
Group bookings: For bookings of 6 or more people we will require a non-refundable deposit of 30% of the expected bill total. This will be processed on the credit card supplied at the time of booking. The initial non-refundable deposit is forfeited for cancellations at any time up to and including 7 days before your reservation. Any cancellation within 7 days, will attract the full Cancellation Charge of $60 per person.
Special events: Full prepayment is required for all ticketed events including Christmas Day, New Year's Eve, Valentine's Day and Yulefest. These tickets are non-cancellable and non-refundable. Please refer to your event ticket and invoice for further details
Please note we do not accept Entertainment Cards at The Convent.